How to Add A User to Your MemoryFox Account

Adding a new user to your MemoryFox account takes less than one minute. Follow the simple steps below to add additional team members.

  1. First, go to your toolbar in the upper left of your screen, and find the My Orgs button and select it.
  2. Once the My Orgs screen loads, click on the name of the organization you would like to work in. For most storytellers, you will only see one organization.
  3. Next, select the Invite Users tab at the top of your screen.
  4. Then, scroll to the bottom of your list of users. Find and select the Invite Users button at the bottom right of your screen.
  5. From there, we recommend you select all four check-boxes to give your team full access to MemoryFox’s features. This will allow them to create and edit campaigns as well as view all the content your team collects. Once you select those boxes, enter in the email address for the user you would like to add to your organization. Next, select an option from the drop-down menu labeled Log in Method.

    Fox Tip: We recommend selecting Any Method as the login method. This will allow your new MemoryFox user to select the best option for their login method. One thing to consider is that whatever method they select will become their permanent login method.
    Next, click the orange check mark to the right of the drop-down menu to save this email to your user invite list.Fox Tip: You can continue to add additional email addresses if you would like to add multiple new users at one time.
  6. Once your email has been saved to the invite list, click Send Invites. This will send an invite email to the addresses you saved. They will receive a link to set up their MemoryFox account.
  7. Once you select Send Invites, you will be able to see the status of your pending invitations listed under Existing Invites.